Originally Posted by Beatcoaster (Post 4087340)

Colin/Sublvr72 - Please check you PM's and get back to me. It's been almost a month since my credit card was charged and in talking to Marcus at AEW he still has not recieved the order for my 313's. I realize you are busy with other things but my window of patience is growing thin and the only thing keeping my truck from rolling out of my driveway right now is wheels/tires after a 1.5 year long build...

Sorry to all for sidetracking this thread and making it my own personal battleground but I am getting a bit frustrated as of late and want to drive my truck:banghead:..thanks for understanding.

Originally Posted by Sublvr72 (Post 4084840)

Just got back in town again, sorry for the delay in response I forgot my laptop power supply so I didn't have access to the net all week. I'm an independent contractor for a company and I'm on call to be sent just about anywhere. Just fyi, HID Solutions is a part time gig for me so, unfortunately from time to time it ends up on the back burner while I have to go out of town. It has nothing to do with having little respect for customers, it's something I operate in my free time, which recently I haven't had a whole lot of. In the PM reply back to you I explained that I've already paid $300 in postage to get your wheels to you and it keeps coming back to me. You've explained that fedex won't ship to your area so as long as I can get the $300 in postage back from fedex I have no problem refunding your order.

Originally Posted by brossow (Post 4091858)

Well, just got off the phone with Marcus at AEW. Located a pair of 20x8.5 chrome in California and they'll be headed my direction on Monday. Should have 'em by the end of next week. :metal:

Originally Posted by brossow (Post 4103424)

Well, f***. Just called Marcus at AEW and the rims (20x8.5 chrome) he had lined up turned out to be the old -2 revision, so no joy for me this week. Worse, they won't even give him an ETA on the -3 until Monday.

What has two thumbs and can't believe this bull****? This guy. :cuss:

Originally Posted by Sublvr72 (Post 4103553)

The -3's need the same modifications that the -2's need to fit them. Might as well just snag them.

Originally Posted by brossow (Post 4103577)

Different center caps. I'm not waiting this long and paying this much to have wheels that don't match.

Originally Posted by mcbassin (Post 4103607)

Does anyone have a picture of these new center caps? thanks

Originally Posted by Sublvr72 (Post 4103553)

The -3's need the same modifications that the -2's need to fit them. Might as well just snag them.

Originally Posted by brossow (Post 4125883)

Here's my correspondence with AEW's national sales manager, with only my personal info redacted. No, I wasn't as polite as I could have been, but being polite got me nowhere for months. You'd think their national sales manager could at least use the shift key and punctuation. Bad enough they only have an Earthlink email address. Utterly unprofessional.

Originally Posted by Sublvr72 (Post 4135683)

They will take care of it, I'm in contact with them today.

Originally Posted by brossow (Post 4136188)

So ... what's the word? Marcus never called me back as he said he would. :mad:

Originally Posted by big mike71 (Post 4137665)

What a mess, I'm sure by now you have to be really mad. After seeing this I don't think I would setup or take part in a group buy.

Originally Posted by brossow (Post 4136188)

So ... what's the word? Marcus never called me back as he said he would. :mad:

Originally Posted by brossow (Post 4137776)

Not happy, that's for sure. Beats the hell out of dealing with my ex, though. Everything's relative. :)

Just this minute got off the phone with Marcus and supposedly there are two brand-new wheels that just came off the production line heading to Minnesota from their Chino, California, warehouse. He's got my number and says he'll call when he finds out they're in Minnesota so we can arrange the swap, probably middle of next week. Don't expect me to hold my breath, but I am keeping my fingers crossed. We'll see what happens....

Originally Posted by Sublvr72 (Post 4138167)

That's the same thing I heard as well, I guess you got ahold of him :metal:

Originally Posted by brossow (Post 4138252)

I've given him my number probably a dozen times this summer. You'd think he'd have it in the system by now. Regardless, I called him this afternoon (evening for me) as you saw above.




I'd strongly encourage you to call Marcus again. (The number is on the previous page of posts and also countless other places in this thread if you need it again.) Seems like only calling them frequently gets any results.

Originally Posted by big mike71 (Post 4137665)

What a mess, I'm sure by now you have to be really mad. After seeing this I don't think I would setup or take part in a group buy.