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Old 06-11-2006, 06:19 AM   #3
dwcsr
Hollister Road Co.
 
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Join Date: Apr 2005
Location: Houston
Posts: 6,131
Re: Terrible Service!!!

So can I. I went to a GM dealer Friday and asked for some hydroboost parts for a 2001 1500. He procceded to tell me that gm hasn't made any thing hydroboost since the early nineties and I must be mistaken. Then said he'd been doing parts for a long time and new what he was talking about. I showed him my 2001 3500 van which is hydro boost and he says "oh thats a van not a truck". I said look it up for that then. he pushed two keys on the keyboard and says its not available, I need to pay $600 for the whole unit. I was looking for the master pushrod. a $2 part. It amazes me how many businesses don't give a dam about the customers.

You need to tell the management why they lost a 10k sale. Its the only way you can punish bad service.

Then you have the other end of the deal where they guy sends you the parts right away its what you want and you have to remind him a month later to charge you for them. No names mentioned... right MIKE.
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