[markeb01]

Here's the process I use:

1. Start by positioning the switch in the “off unlock” position and inserting a paper clip in the small hole in the cylinder face. Push in on the wire to depress the plunger and turn the key counterclockwise.

2. Continue turning until the lock cylinder reaches the stop. Retract the pin a small amount, which is now blocking rotation. Continue rotating counterclockwise until the cylinder can be removed.