Quote:
Originally Posted by Accelo
I typically go all in on the Internet, because I hate waiting on the phone. However, I think you suggestion is likely my best bet. I can remember, "Call and confirm!"
So I called today (Christmas Eve) and got a "we can call you back" message. Press 1. So I did. Bot said, I would be called back in 12 min. In 2 min I received the call back. Pressed 1 to talk with a representative. And "no answer", ended up hanging up as it was obvious they were not open. Received three more call from them (CJPonyParts) before the messaging quite.
What a messy way to run a business!
However, I did find where they listed the part in stock or not. And the other parts are due in a week or so, according to the chat/bot. I can live with that.
Thanks
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Not fer nothing, but it's Christmas eve, and a Friday Christmas eve.
Not going to bat for the vendor, but Friday is most likely normal biz hours, If it was not Christmas eve, so the phone system Rolled as if it was open, Just no one was there to fill the next step. A sales rep calling you.
Never worked/bought from them, so. Take my comment for what it's worth.
Like most companies that 99% of product sales are shipped, They gave everyone Friday off. As nothing ordered Friday is making it anywhere till Monday.