No Limit Fatbar - a bit frustrated at the moment

[siggyfreud]

Hey all,

This is a bit of a rant, so you're forewarned.

I ordered my No Limit Fat bar 4-link a little over a month ago. It was a Monday, and I was told it would ship that Wednesday and would receive tracking. Didn't see anything, so the following Monday I shot them an email just in case they forgot to send me tracking. They said they were waiting on the powdercoat for the bars, and it would ship that Wednesday. Another week went by, and nothing, so I emailed them again. They were still waiting on the rods, and also bushings. Said it would be another week. Week 3 passes, nothing, so I email again, and they're still waiting on the bushings.

About a week later it all ships, and arrives (last Friday). I'm not pissed, but annoyed at this point because my buddy who works nights was wanting to help, so he's been trying to work his schedule so he can assist. If they had just told me a month at the start I would have said "no problem." But changing it week after week just seemed unprofessional.

I start the assembly, and first thing I notice is their instructions are literally hand drawings and handwriting, photocopied. For a product that's been around for a few years this seemed really shoddy. Wasn't a great first impression, but I could work with it.

I get to the part about assembling the bars and threading the ends in. I notice that whoever powdercoated the bars didn't protect the threads, so they're all coated. This made threading in the ends difficult on some bars, and impossible on others. A buddy and I, with one end in a vice, and two breaker bars, couldn't turn this thing enough to get it to the specified length. Even with some dry lube. I expected some resistance, but even working it back and forth some bars were a no go, and we were starting to damage the ends. At this point I'm kind of pissed, having waited because of the powdercoating.

So I move on to the brackets and measurements. Now I noticed that the 4-link bracket used in the video instructions, as well as all but 1 page of the hand-drawn instructions, isn't the same as what they sent. So it doesn't tell you how to locate the bracket against your measurement link, as it's not a straight angle bracket like the instructions. Instead, they have a page that references the hole centerlines against the back of the frame. The page acknowledges that GMC and longbeds may not have one of the reference bolt holes they mentioned, so they are thinking about those use cases (which mine is) but then that same page only gives measurements for a short bed. So once again I'm left hanging.

So at this point I just set it all down, take some photos, and sent them a long email with questions and asking them what to do about the bars.

I really hope my upcoming experience with them is better, because my first impression is pretty freaking low right now. I've read good things about them, and they seem knowledgeable, so I hope they can come through.

End Rant