12-03-2024, 08:04 PM | #1 |
Registered User
Join Date: Apr 2011
Location: Virginia Beach, VA
Posts: 514
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Mar k bedwood
Does anyone know what's going on with Mar K? I ordered oak bedwood for my 57 stepside back in August. In September, I inquired as to whether I would receive an email with shipping info, and was advised of a projected ETA for the end of October due to "an unforeseen surge in truck part orders". At the end of October, I inquired for an update and was told that due to "expedited supply chain issues", I now had an ETA of 8 more weeks (mid-December). Today, I reached out again for an updated expected delivery date and was told yet another 8 weeks from today's date! That's 6 months (assuming not receiving another delay) to receive oak bedwood, sourced from the U.S. (?). I have done business with Mar K in the past, and know this is not typical of them. They have a strong reputation of quality in their product, timeliness and service, but this is unacceptable. They have offered cancelation and refund of my order, but that is not my preference. Just wondering if anyone had any insight to what is going on with them.
Cheers, Jim |
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