|
Register or Log In To remove these advertisements. |
|
|
|
|||||||
|
|
Thread Tools | Display Modes |
12-01-2004, 12:16 PM
|
#1 |
|
Post Whore
 
Join Date: Feb 2000
Location: Rose Hill, KS, USA
Posts: 12,686
|
Thumbs up to Federal Mogul/Carter
As some of you might know, I got a 454 for my K20. Did the engine build up first then the slow body work began. I bought all the engine parts about 2 years ago but engine hasn't been fired up yet so all the parts are unused. Went to hook up the fuel line to the Federal Mogul/Carter mechanical fuel pump 3 Saturdays ago only to find a crack in the casting on the fuel inlet on the pump for the line from the tank. I called JEGS and they said the couldn't help me as the product was purchased about 2 years ago. They recommended I contact Federal Mogul/Carter. Took a few calls to them but finally a Regional Service Rep called me and has a replacement fuel pump on the way.
Customer service is important to me so just wanted to pass along that they stood behind a product when they probably didn't have to.
__________________
1970 Blazer with a 400 sbc and 4" lift 1980 Pontiac Trans Am, 455 Oldsmobile 2012 Kawasaki Concours 14 |
|
|
| Bookmarks |
|
|
Threaded Mode