New Suspensions Need New Tires: WTB

[SCOTI]

Originally Posted by bedsled71

i dont understand why you would have to pay.. i work for DTC and we dont charge for ANY flat repair nomatter what tire brand you have or where you bought the tire
sorry your experiance sucked so bad.

I've had a couple of DT guys offer suggestions & even considered going up the corporate ladder for resolution.

The bottom line is I needed the tire repaired & they wouldn't repair it because a) the tire was near the end of its service life (tread bars clearly visible), & b) the tire had 2 holes within .750" of each other so they said the holes could not be plugged properly that close together.

I explained that yes there were 2-holes in close proximity (a staple had punctured the tire), but only one of the holes actually breached the inside surface of the tire & was leaking. They still refused to fix it because the tire was 'worn-out'. So I asked them to dismount the tire since I paid for the lifetime mount/balance deal when I bought them new @ DT. They wouldn't dismount the tire for free because he said they would not repair the tire.

I paid the fee taking my tire & business elsewhere. That repair job I did (tire patch the size of a quarter) has lasted 1yr now & that 'worn-out' tire is still on the truck doing it's job.

i know i cant change your mind but DTC will BEAT any other price you find out there

Corporate bulk purchasing does have benefits. FWIW, the local shop I've been using since (4x BFG KDW's 275-40/17's) had the same price as DT & they're a nickel & dime establishment.