performance online

[harleyjlm]

How would you guys take this? I placed an order yeterday about 3:30 pm thier time and they would not cancell it this morning at 9:00am It was not shipped yet and they offered to modify the order. They would not let me cancell. They kept threatening me with a 10% restocking fee. I understand the 5%. "All cancelled orders that have already been paid by Credit Card or Paypal are subject to a 5% cancellation fee. This is to recover the fees we have incurred with your purchase. If payment has NOT been processed, then no fee will be incurred. FREIGHT CHARGES: Freight charges WILL be reimbursed if you received a defective part or if the part you ordered was not the one received or on Warranty items. Freight charges WILL NOT be reimbursed if you ordered the wrong part or you decide you do not want/need the product ordered." Its turned into a nightmare. There's alot more to it , but i just wanted to see what you guys think about this before i write anything else.