OT [PSA] Don't do business with Citi Financial!

[Cat Fuzz]

I'm so pissed!! Are these people using stone tablets instead of computers!!

We have been in the process of refinancing our home and combining that with a small second mortgage we took out w/ Citi Financial. The loan is supposed to fund today and our attorney has been faxing for a week to get a pay-off balance and has been ignored. So, we called and not only were they rude but we got several different stories on how to obtain a pay-off (mail in request, fax in request blah blah blah) After talking to at least 4 different people and having to get VERY angry we finally got someone to fax our attornys the pay-off. So, save yourselves future headaches by not dealing with these people.

Sorry about being OT, but I want to tell everyone in the world to not deal with these a-holes.