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12-01-2004, 12:16 PM
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#1 |
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Post Whore
 
Join Date: Feb 2000
Location: Rose Hill, KS, USA
Posts: 12,686
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Thumbs up to Federal Mogul/Carter
As some of you might know, I got a 454 for my K20. Did the engine build up first then the slow body work began. I bought all the engine parts about 2 years ago but engine hasn't been fired up yet so all the parts are unused. Went to hook up the fuel line to the Federal Mogul/Carter mechanical fuel pump 3 Saturdays ago only to find a crack in the casting on the fuel inlet on the pump for the line from the tank. I called JEGS and they said the couldn't help me as the product was purchased about 2 years ago. They recommended I contact Federal Mogul/Carter. Took a few calls to them but finally a Regional Service Rep called me and has a replacement fuel pump on the way.
Customer service is important to me so just wanted to pass along that they stood behind a product when they probably didn't have to.
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1970 Blazer with a 400 sbc and 4" lift 1980 Pontiac Trans Am, 455 Oldsmobile 2012 Kawasaki Concours 14 |
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12-01-2004, 01:10 PM
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#2 |
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Senior Member
Join Date: Jul 2004
Location: Clarks Hill, Indiana
Posts: 733
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I'm enjoying watching/reading as your truck progresses. Glad to hear Federal Mogal is doing you right
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1969 K10 - V8, 465, 205, 12 bolt, D44 2002-current 1969 K20 - V8, 465, 221, Eaton, D44 2012-current Nothin' but drums on all 4 corners! past horses in the stable 72 C10-short step (97-02), 68 C10-long fleet (06-12) |
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12-01-2004, 01:12 PM
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#3 |
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67-72 Addict!
Join Date: Feb 2002
Location: The TAX State!
Posts: 7,856
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Once they realized you were building a real truck
they had no choice to make it right  . Glad to hear it worked out for you.
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Jim 1970 C/10 Fleetside w/Ghost Flames Lowered 4.5" front and 4" rear (Raked) 355/350 Turbo w/shift kit 10" Redneck Performance Verter w/2500 stall Hooker Super Comps part#2808-1 Performer RPM Air-Gap 12 Bolt w/3:73 gears- Eaton Posi Comp Cams XE262 with 1.6 Crane Energizers, Road Demon 625 and Brodix IK 180 heads |
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12-01-2004, 01:32 PM
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#4 |
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Senior Moment
Join Date: Mar 2002
Location: Pittsburg Ca
Posts: 4,201
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Hey Yukon , How about some recent pics of your truck
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1970 CST LS 1 6 speed Ford 9 inch Detroit Tru Track, Dakota Didgital, Vintage Air, QA1 Coil Overs Front & Rear Lots of FUN 2013 GMC PU, Oldest Son 71 GMC LWB. QA1 Suspension, Angry SB. Youngest Son 2017 Toyota SUV Daughters car 2018 Traverse , Wife’s Ride Pittsburg Ca 94565 |
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12-01-2004, 03:26 PM
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#5 |
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Post Whore
Join Date: Feb 2000
Location: Rose Hill, KS, USA
Posts: 12,686
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I will hopefully get out tonight and take some pics. Been so busy lately haven't been able to get time to work much. While I have been waiting to resolve the pump problem I have been out a couple times and worked on the interior. The 99 Silverado 40/20/40 seats are not fitting as good as I had hoped now that I have the pedals back in the truck. Will work, but good thing I'm not taller than 6' or I would be real scrunched. Having to address the transfer case shifter also. With the body lift it is going to hit the tranny hump when in 2 Hi. Probably just cut a larger hole. Won't be noticeable with the carpet down.
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1970 Blazer with a 400 sbc and 4" lift 1980 Pontiac Trans Am, 455 Oldsmobile 2012 Kawasaki Concours 14 |
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12-01-2004, 03:35 PM
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#6 |
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Senior Member
Join Date: Apr 2001
Location: Amazonia, Mo. USA
Posts: 2,821
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This is good to hear.
Something that many people (sales) do not realize is the amount of time that it takes to do a project. I know that I have parts that were purchased on sale and years ago. NIB is just that and it is nice to see someone step up like that.
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72 3/4 4x4 350 4spd 72 3/4 4x4 350 auto 2004 Duramax Silverado 4x4 2006 Duramax Crew cab 4x4 2010 Harley Ultra Limited 2011 Harley Street Glide |
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12-01-2004, 04:46 PM
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#7 |
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Keepin an eye out
Join Date: Feb 2003
Location: So.Cal
Posts: 3,920
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Had a Dremel tool that I used only a few times that died. Wrote a note sent it to the company and they sent it back working
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1970 Chevy C10 SWB 5.3 1996 Toyota Tacoma SR5 4x4 2007 Vespa GTS 250 Scooter ZIP 91351 |
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12-01-2004, 11:30 PM
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#8 |
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My other Love
Join Date: Aug 2001
Location: Castlegar B.C. Canada
Posts: 4,085
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Thats what I like about Craftsman, bring in a broken screwdriver that I was blaitently using to pry with with, and they just gave me a new one, without batting an eye
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 Castlegar B.C.The great white North (Canada Eh!) Hooter_5@hotmail.com First generation Monte Carlo club pictures of my life |
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