SPort truck Direct.... - The 1947 - Present Chevrolet & GMC Truck Message Board Network

1tonchevy · 08-18-2010, 04:14 PM

ordered a drop kit for my dually. been a month and only got half the stuff... was tol 7-10 bussiness days... getting a lil worried i got ripped... every time i call i get the run around. this common for them?

Dru

3r!c84 · 08-18-2010, 04:22 PM

shoulda gone to summit racing.i got allll my stuff in 5 days

Chlsnk · 08-18-2010, 04:25 PM

This is common don't worry they are true to there word and will always send what you need.

1tonchevy · 08-18-2010, 05:09 PM

Quote:

Originally Posted by Chlsnk

This is common don't worry they are true to there word and will always send what you need.

even smashed drop spindles? i have to take them to a machine shop because im not sure it's worth the fight to get them to do something about it.

PRUNEDA · 08-18-2010, 05:37 PM

Weeks to send an order shouldn't be common, I would at least contact them and let them know what happened.

Davidmichael · 08-18-2010, 06:01 PM

Yeah I have never had any major issues with them. I would try to call them back and go up the chain to the highest person you could talk to. And you would be surprised, but also say your going to tarnish there name on the web and with everyone you know. I bet they would go above and beyond to help you out then. And the thing about that is you are only telling the truth.

1tonchevy · 08-18-2010, 06:49 PM

Quote:

Originally Posted by Davidmichael

Yeah I have never had any major issues with them. I would try to call them back and go up the chain to the highest person you could talk to. And you would be surprised, but also say your going to tarnish there name on the web and with everyone you know. I bet they would go above and beyond to help you out then. And the thing about that is you are only telling the truth.

Yeah i think i'm going to call them tomoro for the 5th time

they have really made me think about going to another company next time...

muthstryker · 08-18-2010, 06:55 PM

I dont think its worth it to save a little more money ordering from them due to the wait times. I bought my stuff from stylintrucks.com on a sunday, shipped monday, and was installing the stuff that weekend. Not only that, stylintrucks let me swap out the shocks I ordered wrong after almost 6 months with no receipt.

1tonchevy · 08-18-2010, 08:16 PM

Quote:

Originally Posted by muthstryker

I dont think its worth it to save a little more money ordering from them due to the wait times. I bought my stuff from stylintrucks.com on a sunday, shipped monday, and was installing the stuff that weekend. Not only that, stylintrucks let me swap out the shocks I ordered wrong after almost 6 months with no receipt.

I'll keep them in mind for next time. sport truck was the only major company that came up when i was serching c3500 drop kits.

Slonaker · 08-19-2010, 10:37 AM

I tried contacting them via email through their website several times, and got no response. I ended up buying my drop components elsewhere.

Slonaker

1tonchevy · 08-19-2010, 01:31 PM

called them for the 5th time finly got a stright answer... my parts arnt made yet... WTF can't call me and tell me after i was told they have been shipped out?

3r!c84 · 08-19-2010, 02:13 PM

thats going to take even longer.i woulda had them pay for the parts you already got to ship them back and get a FULL refund of your money no more bs

Davidmichael · 08-19-2010, 03:19 PM

agreed. it's time for a full refund.

bigblock73 · 08-19-2010, 04:01 PM

STD sucks...do a search here on the forum, been discussed several times. Good luck with your transaction, hopefully it works out or you get a refund.

Ghastlyone · 08-19-2010, 05:35 PM

You have to remember also, a lot of companies (not just auto parts) aren't stocking product like they used to.

They don't make it, until you order it.

PRUNEDA · 08-19-2010, 07:39 PM

I've always ordered from Summit Racing and no problems. If they don't have an item in stock it displays an estimated date, so no surprises. Anyways, good luck.

08-18-2010, 04:14 PM	#1
1tonchevy C35 Crew Dually Join Date: Nov 2008 Location: Belleville Ontario Posts: 1,116	SPort truck Direct.... ordered a drop kit for my dually. been a month and only got half the stuff... was tol 7-10 bussiness days... getting a lil worried i got ripped... every time i call i get the run around. this common for them? Dru

08-18-2010, 04:22 PM	#2
3r!c84 Badass Join Date: Jan 2009 Location: lox. fl Posts: 4,586	Re: SPort truck Direct.... shoulda gone to summit racing.i got allll my stuff in 5 days __________________ Think outside the box? -84c10 (1stcar)→My Build← -00 Saturn 5spd drop a gear and disappear! 1/4:13:90

08-18-2010, 04:25 PM	#3
Chlsnk Registered User Join Date: Jan 2009 Location: Kansas city Posts: 756	Re: SPort truck Direct.... This is common don't worry they are true to there word and will always send what you need. __________________ *My 84 short bed build up*** http://67-72chevytrucks.com/vboard/s...68#post3481968

08-18-2010, 05:37 PM	#5
PRUNEDA '87 Join Date: Jun 2004 Location: Katy, TX Posts: 632	Re: SPort truck Direct.... Weeks to send an order shouldn't be common, I would at least contact them and let them know what happened.

08-18-2010, 06:01 PM	#6
Davidmichael Registered User Join Date: Jun 2010 Location: Pittsburgh PA Posts: 686	Re: SPort truck Direct.... Yeah I have never had any major issues with them. I would try to call them back and go up the chain to the highest person you could talk to. And you would be surprised, but also say your going to tarnish there name on the web and with everyone you know. I bet they would go above and beyond to help you out then. And the thing about that is you are only telling the truth. __________________ 86 Suburban 2WD = rolled it and totaled it 83 LWB STD Cab 4x4 = went to the scrapper. Was my baby. 84 Suburban 2WD = stripped it/ scrapped it 81 8 foot bed made into a trailer 86 Suburban going to be made into a trailer 91 Suburban 4x4 = that's my baby 00 S10 Xtreme STD Cab 01 S10 ZR2

08-18-2010, 06:55 PM	#8
muthstryker Registered User Join Date: Dec 2009 Location: Snohomish, Washington Posts: 1,187	Re: SPort truck Direct.... I dont think its worth it to save a little more money ordering from them due to the wait times. I bought my stuff from stylintrucks.com on a sunday, shipped monday, and was installing the stuff that weekend. Not only that, stylintrucks let me swap out the shocks I ordered wrong after almost 6 months with no receipt.

08-19-2010, 10:37 AM	#10
Slonaker Insert Witty Text Here Join Date: Oct 2002 Location: San Antonio, TX Posts: 3,415	Re: SPort truck Direct.... I tried contacting them via email through their website several times, and got no response. I ended up buying my drop components elsewhere. Slonaker __________________ '86 Chevy C10 (Sold 04/19/13 ) Stock '01 Silverado

08-19-2010, 01:31 PM	#11
1tonchevy C35 Crew Dually Join Date: Nov 2008 Location: Belleville Ontario Posts: 1,116	Re: SPort truck Direct.... called them for the 5th time finly got a stright answer... my parts arnt made yet... WTF can't call me and tell me after i was told they have been shipped out?

08-19-2010, 02:13 PM	#12
3r!c84 Badass Join Date: Jan 2009 Location: lox. fl Posts: 4,586	Re: SPort truck Direct.... thats going to take even longer.i woulda had them pay for the parts you already got to ship them back and get a FULL refund of your money no more bs __________________ Think outside the box? -84c10 (1stcar)→My Build← -00 Saturn 5spd drop a gear and disappear! 1/4:13:90

08-19-2010, 03:19 PM	#13
Davidmichael Registered User Join Date: Jun 2010 Location: Pittsburgh PA Posts: 686	Re: SPort truck Direct.... agreed. it's time for a full refund. __________________ 86 Suburban 2WD = rolled it and totaled it 83 LWB STD Cab 4x4 = went to the scrapper. Was my baby. 84 Suburban 2WD = stripped it/ scrapped it 81 8 foot bed made into a trailer 86 Suburban going to be made into a trailer 91 Suburban 4x4 = that's my baby 00 S10 Xtreme STD Cab 01 S10 ZR2

08-19-2010, 04:01 PM	#14
bigblock73 yeller Join Date: Oct 2001 Location: Twin Cities Posts: 13,824	Re: SPort truck Direct.... STD sucks...do a search here on the forum, been discussed several times. Good luck with your transaction, hopefully it works out or you get a refund. __________________ Jeff 73-87.com 73-87.com Facebook page 73-87 cab corner 6x9 speaker brackets for sale 67-72 cab corner speaker brackets for sale 47-54 cab corner speaker brackets for sale

08-19-2010, 05:35 PM	#15
Ghastlyone Registered User Join Date: May 2010 Location: Las Vegas Nevada Posts: 223	Re: SPort truck Direct.... You have to remember also, a lot of companies (not just auto parts) aren't stocking product like they used to. They don't make it, until you order it.

08-19-2010, 07:39 PM	#16
PRUNEDA '87 Join Date: Jun 2004 Location: Katy, TX Posts: 632	Re: SPort truck Direct.... I've always ordered from Summit Racing and no problems. If they don't have an item in stock it displays an estimated date, so no surprises. Anyways, good luck.



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