Horn headaches.

[kwmech]

So I've got a customers truck here where a simple fix has turned into a back and forth for 3 months now. Had the typical rotted out mismatched wheel and an inop horn. Contact assy and button missing. Somebody wired in a button under the dash (yeah that's convenient) Anyways she ordered a wheel from Classic industries that was not working correctly with the splines and not machined right where the horn makes contact and did not order the contact pieces and button. Go through all the return procedures and I order everything from LMC (yeah I know, not doing that again). Wheel fits but the contact assy concave spring is so frigg'n strong I can stand on it and it won't flex, let alone let a plastic button do its job. Talking to them is going nowhere with getting a phone service that a bunch of old ladies that hoave no idea at all how any of this stuff works. They just pass the ball down the line. Where can I get a correct contact kit that works? Yeah I know--long winded